Dear Users,

From 2023-01-17 22:24 to 2023-01-17 22:39 (UTC+8), the standard futures and perpetual futures trading services has been affected by unusual network fluctuation. This has caused the following situation for some users:

  • Timeout error
  • Unable to open a position

We have resolved the issue at the first moment. The system will automatically collate and compensate for all users' losses due to the system issue.

 

Notes:

  • All compensation will be issued by 2023-01-18 18:00 (UTC+8). Please get in touch with our 24h online support for further inquiries.

 

BingX Operation Team

2023-01-17

 

BingX
 
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