Dear Users,

From 2022-03-16 10:09 to 2022-03-16 11:30 (UTC+8), there has been a temporary loss of Binance trading signal, resulting in a delay in obtaining some traders' latest movement, which caused the following situations for CopyTrade Pro's users:

  • The copied order wasn't opened in time.
  • There is a significant deviation in the opening and closing prices between the trader and follower.
  • There is a significant deviation in prices between the trader and follower.

 

We have resolved the issue at the first moment and fixed the anomaly of open positions. The system will automatically collate and compensate for all users' losses due to the system issue.A 30 USDT (10X) bonus will also be issued to the accounts of affected users.

 

Notes:

  • As "CopyTrade Pro'' uses services from multiple third-party platforms, such as Binance API, delays within a certain range are unavoidable. As a result, the system cannot ensure the consistency of the orders' price, time, and profit rate between the followers and copy traders. The follower's profit rate may differ from the trader; the actual order details shall prevail.
  • All compensation will be issued by 2022-03-19 16:00 (UTC+8). Please get in touch with our 24h online support for further inquiries.
  • Due to the loss of signals regarding CopyTrade Pro, "Non-Strategy Losses" have been incurred to the following traders' followers, which affects the " Cumulative Earnings of Followers" on the trader's home page. The system will automatically fix the data by 2022-03-19 16:00. The affected copy traders are:

         VIP.V Binance- 2 accounts

        Jennie ❤️ Binance- 1 account

        Digital Grow Binance- 1 account

        KK Trader Binance- 1 account

        Mrlukevin Binance- 1 account

 

Risk Warning

Digital asset derivatives trading is highly leveraged and risky and may result in partial or total loss of account funds. Before participating in contract trading, investors must ensure that they understand the nature and rules of contract trading, and decide whether participating in contract trading is profitable. Investors should base their decision on their investment experience, goals, financial status, and ability to bear risks.

BingX Operation Team

2022-03-16