Dear Users,

Due to compliance and regulatory requirements, on-chain deposits and withdrawals between BingX and certain Korean exchanges (Bithumb, Upbit, etc.) are currently subject to temporary restrictions.

BingX remains fully committed to complying with and respecting all applicable laws and regulations in every jurisdiction where we operate. At present, we are actively communicating with the relevant regulatory bodies and partners to address this issue, and we will update you with the latest progress as soon as possible.

Before these restrictions are lifted, if you need to withdraw assets to Bithumb or Upbit, we recommend withdrawing first to your personal wallet address. If you encounter any issues during this process, please contact our official customer support team for assistance and guidance.

Frequently Asked Questions (FAQ)
1. Why can’t I deposit or withdraw to/from Bithumb / Upbit?
This restriction is related to the compliance and regulatory arrangements of the counterpart platforms. For specific details, please refer to the official announcements from Bithumb or Upbit.

2. Are my assets on BingX still safe?
Yes. Your assets on BingX remain safe and secure. Please rest assured.

3. If my withdrawals are restricted, how should I handle my assets for now?

  • If you do not currently need to withdraw, you may continue to keep your assets in your BingX account.
  • If you need to withdraw your assets to Bithumb or Upbit, please first withdraw them to your personal wallet.

4. When is this restriction expected to be lifted?
BingX is actively communicating with the relevant regulatory authorities and partners. Please stay tuned to our subsequent official announcements for the specific time of resumption.

5. What should I do if my withdrawal from BingX to Bithumb / Upbit is rejected by the other platform?
Please contact our official customer support as soon as possible. We will assist you in following up and resolving the issue.

We sincerely apologize for any inconvenience this adjustment may cause. Thank you for your understanding and support.

 

BingX Team
2026-01-12