Q1: What is the Single Euro Payments Area (SEPA)?

SEPA (Single Euro Payments Area) is an EU initiative aimed at simplifying cross-border payments within the Eurozone. Supported by the European Commission and the European Central Bank, SEPA enables fast, reliable, and low-cost Euro (EUR) transfers between bank accounts within its area.

We currently support deposits and withdrawals via SEPA bank transfers for the following countries:

Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland.

 

Q2: What are the fees for EUR deposits and withdrawals?

Deposit fee: 0%

Withdrawal fee: 0.035%+ 0.28 EUR

Fees may vary depending on the selected channel, subject to the payment page on the platform. Important Note:

  • The above information is subject to change at any time. Please log in to your BingX account and visit the bank deposit page to view the latest information.
  • The above fees do not include any additional charges that may be applied by your bank (if any).
  • SEPA Instant is available at any time, but we recommend checking with your bank to confirm support and any additional fees they might charge.
 

Q3: How long does it take for funds to arrive in my account?

Typically, your transfer will be completed within the expected timeframe. If the funds have not arrived after the expected time, please contact our customer support for assistance.

 

Q4: What should I be aware of before making a transfer?

  • The name on your bank account must match the name on your BingX account.
  • Do not use joint accounts for transfers. If you transfer using a joint account, the bank may reject the transfer because the account name does not match the real name of your BingX account.
  • Be sure to include the correct reference code when initiating a deposit transaction.

  • Do not make transfers below 10 EUR. After deducting any applicable fees, transfers below 1 EUR will not be credited or returned.

     

Q5: What are the deposit and withdrawal limits?

Payment Method Deposit Fee Withdrawal Fee Arrival Time Deposit Limits Withdrawal Limits
SEPA 0 fee 0.035% + 0.28 EUR 1–3 business days Daily Trading Limits:
Minimum 40 EUR
Maximum 100,000 EUR		 Daily Trading Limits:
Minimum 40 EUR
Maximum 20,000 EUR

Weekly Trading Limits:
Minimum 30 EUR
Maximum 50,000 EUR
SEPA INSTANT 0 fee 0.035% + 0.28 EUR Up to 24 hours Daily Trading Limits:
Minimum 40 EUR
Maximum 100,000 EUR		 Daily Trading Limits:
Minimum 40 EUR
Maximum 20,000 EUR

Weekly Trading Limits:
Minimum 40 EUR
Maximum 50,000 EUR

 

Q6: Where can I view my order history?

Click "Fiat Deposit" – "Orders" to view order details.

6.jpeg
 

Q7: I completed the transfer, but the funds haven't arrived yet. Why?

There are two possible reasons:

  1. Incorrect transaction details: Double-check the reference code and all other information.Errors here can cause delays.

    7.png

2. Use of SWIFT instead of SEPA: If you sent via SWIFT by mistake, the funds may be returned.

 

Q8: Can I use a SWIFT transfer instead?

No. SEPA bank transfers are not supported via SWIFT. If you use SWIFT, additional fees may apply, and it may take longer for the funds to be returned to your account. Therefore, make sure you are not using SWIFT when making a transfer.
 

Q9: Why haven't I received funds from a successful withdrawal?

Please follow the steps below to check the status of your order:

  • Check fiat assets: Check if the assets have been returned to your account within 2 to 3 business days after initiating the withdrawal.

    If you see the fiat assets: This means the funds have been returned due to a bank issue. We recommend contacting your bank for further confirmation.

    If you don't see the assets: Please be patient. Processing times vary by payment method and bank.

  • If no funds arrive within 24 hours, please click the chat icon in the bottom right corner of our official website to contact support. Our support will assist you in resolving this issue.

    9.png