Q1: What are the fees for BRL deposits and withdrawals?

Deposit fee: 0%

Withdrawal Fee: 3 BRL

Fees may vary depending on the selected channel, subject to the payment page on the platform. Important Note:

• The above information is subject to change at any time. Please log in to your BingX account and visit the bank deposit page to view the latest information.
• The above fees do not include any additional charges that may be applied by your bank (if any).
• The following limits apply to the combined amount of deposits, withdrawals, purchases, and sales. To increase your limits, please contact customer service for the EDD process.

 

Q2: How long does it take for my deposit to be credited? 

PIX transactions are credited instantly, including holidays and weekends. We recommend using PIX as the preferred deposit method.

 

Q3: What types of BRL deposits are supported? 

Currently, only personal bank transfers (PIX) are supported for deposits. Deposits by corporate users are not supported.

 

Q4: How do I make a deposit via PIX? 

You can complete the PIX transfer following the instructions in 【How to Deposit BRL on BingX】.

 

Q5: After creating an order, when do I need to complete the payment? 

PIX deposit orders must be paid within 24 hours after creating the deposit order. If payment is not completed within this time, your order will expire and any payment will be automatically refunded.

Q6: What should I do if my order expires? 

PIX orders cannot be paid after they expire.

Q7: Can I make a deposit using CNPJ? 

No, the platform currently does not support corporate deposits.

Q8: Can I make payments from any bank account? 

You can transfer from any Brazilian bank, but the name (CPF) number of the account holder must match the name you used for identity verification on BingX.

 

Q9: If there is a problem with my transfer, how long will it take to process my refund? 

If there is a problem with your transfer, such as incorrect account type, incorrect bank information, etc., the funds will be returned within 3 business days.

Q10. Can I transfer directly without creating an order? 

You must create an order on BingX before transferring from your bank account so that the transfer can be correctly captured.

Q11. Who can use this channel? 

Individual users who have completed identity verification

 

Q12. I have paid for the order but have not yet received the funds. What should I do? 

Some transactions may take longer to settle. You can contact our support team via chat for assistance.

Q13. How long does it take for my withdrawal to be completed? 

When withdrawing via PIX, funds are processed immediately and are almost instantly credited to your account, usually within a few minutes. However, there may be some delays depending on the system status or bank processing. In rare cases, if the system is unstable, it may take several hours.

Q14. Can I withdraw BRL to any bank account in Brazil? 

You can only withdraw funds to a bank account that matches your BingX account name. Please note that joint accounts (even if you are one of the holders) and individual business accounts (MEI and EIRELI) are not accepted.

Q15. I have submitted a withdrawal request but have not received the funds. What should I do? 

Some transactions may take up to 48 hours to complete processing. You can contact our support team via chat for assistance.

Q16. What should I do if I entered incorrect bank information for withdrawal? 

If you entered incorrect bank information in your withdrawal order, you will receive an email after the transaction is rejected by the receiving bank. You can update the correct bank information according to the steps in the email and resubmit the withdrawal request.

Q17. How can I increase my deposit and withdrawal limits?

Individual users: To increase your deposit and withdrawal limits, you can apply by contacting an online customer manager.